Frequently Asked Questions (FAQ)
Product Specification
A: The QuattroPod receiver has the following ports:
- USB port for transmitter pairing and Touch Back support
- HDMI output
- LAN port for internet access and PoE
A: The QuattroPod Standard transmitter has the following ports:
- HDMI
- Mini Displayport
- USB-A for mobile devices
- LAN (PoE)
A: The QuattroPod mini transmitter has the following ports:
- HDMI
- USB-A for mobile devices
A: QuattroPod Series supports the following operating systems:
- Windows
- Andriod
- macOS
- iOS
- ChromeOS
A: Apple AirPlay and Google Cast.
A: Depending on Wi-Fi interference in the environment we recommend a maximum distance of 30 meters. To ensure optimal streaming performance please perform the following checks.
- Install the receiver in the same room as the transmitters
- Avoid physical obstructions and ensure there is a line of sight (LoS) between the user and receiver
- Do not mount the receiver behind a large display as this can significantly reduce signal strength
A: The following streaming protocol versions are supported:
- Miracast V1.1 mit HDCP 2.X Unterstützung
- AirPlay V1 und AirPlay V2
- Google Cast V2 720p @ 60fps
Product Selection
A: The Mini transmitter has an HDMI and USB port and supports a resolution of up to Full HD (1080p). The Standard transmitter has a somewhat larger form and is equipped with the same ports as the mini with the addition of a DisplayPort and LAN port (PoE) and can support a resolution of up to 4K (2160p / 30fps).
A: The QuattroPod receiver for Mini/Standard/Deluxe is compatible with all types of transmitters. However, only the Standard/Deluxe transmitter supports a resolution of up to 4K (2160p / 30fps), which is available with either the QuattroPod Standard (1 Receiver, 2 Transmitters) or QuattroPod Deluxe (1 Receiver, 4 Transmitters) package.
|
Transmitter Model |
Standard Receiver (R01) |
SDM Receiver (M1) |
Lite Receiver (LR01) |
|---|---|---|---|
| QuattroPod USB (U01) | Yes | Yes | No |
| QuattroPod Mini (T02) | Yes | Yes | No |
| QuattroPod Standard/Deluxe (T01) | Yes | Yes | No |
| QuattroPod Lite (LT01) | No | No | Yes |
|
Receiver Model |
QuattroPod USB (U01) |
QuattroPod Mini (T02) |
QuattroPod Standard/Deluxe (T01) |
QuattroPod Lite (LT01) |
|---|---|---|---|---|
| Standard Receiver (R01) | Yes | Yes | Yes | No |
| SDM Receiver (M1) | Yes | Yes | Yes | No |
| Lite Receiver (LR01) | No | No | No | Yes |
Use Cases and Scenarios
A: The QuattroPod Standard and QuattroPod Deluxe packages support up to 4K resolution with the Standard transmitters.
Troubleshooting
A: Android users can mirror their devices wirelessly using the QuattroPod app for Android available for free download from the Google Play Store. A step-by-step tutorial is available on our documentation.
A:The QuattroPod Wi-Fi depends heavily on the minimum power supply. Please make sure that your QuattroPod device is receiving power via the included power supply (5V 2A) or PoE (5V 3A) to ensure a stable performance of the embedded Wi-Fi module. Please also check whether the frequency of your device supports the 5 GHz band of the QuattroPod receiver.
A: Please make sure that the QuattroPod receiver is receiving power via the included power supply (5V 2A) or PoE (5V 3A) to ensure a stable performance of the embedded Wi-Fi module.
A: To bring your QuattroPod receiver and the transmitters up to date, you can update the firmware. A step-by-step tutorial is available on our documentation.
A: A step-by-step tutorial for reinstalling the firmware is available on our documentation: